Call 5: The Office Location

Customer: Thank you so much for your help. I really appreciate it.

Agent: No problem. Please don’t hesitate to call us anytime, we are always at the end of your phone.

Call 6: Too Obvious?

Customer: I don’t have internet connection. And my DSL light is blinking. I think something’s wrong. It used to be solid. What does that mean?

Agent: A blinking DSL light means that it’s not solid.

Customer: Obviously.

Call 7: Paraphrasing Fail

Agent: Thank you for calling! My name is Joe. How can I help you?

Customer: Yes hi. I’m having problems going online. I haven’t used my internet service that much but because I’m currently doing a research, I’ve been on the computer since last week. It was working fine until yesterday. I don’t know what happened.

Agent: So from up to last week up to now, you have internet until yesterday?

Customer: Uh… Yes? I guess…

Call 8: Paraphrasing Fail

Agent: Thank you for calling! My name is Joe. How can I help you?

Customer: I called two days ago about my phone and I was told someone will be here today. I’ve taken time off of work and it’s almost 5:00pm but your guy is still not here.

Agent: So you called in 2 days ago for the technical technician that was going to your home a while ago?

Customer: Uh… Say what now?

Call 9: Opening Fail

Agent: Thank you for calling DSL... Ay! May I... DSL number?!?

Customer: Long day?

Agent: Yeah.

Call 10: Name The Browser

Agent: Please close all the windows on your computer and open a new browser.

Customer: Ok. Done. What’s next?

Agent: Now do you see anything on your Mozilla Firefighter?

Click HERE to read Part 4 of this series.
Click HERE to read Part 5 of this series.
Click HERE to read Part 6 of this series.

If you have similar funny stories, feel free to email them to jectofer.ramirez@gmail.com – your contributions will be acknowledged.