News Flash: Pope Francis' take on Gays

7/31/2013 11:40:00 AM

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Homosexuality is a sensitive topic, especially when we talk about the boundaries set by any given religion.

Last night as I was getting ready to go to work, a local channel featured news about Pope Francis commenting on Gays and Lesbians. After hearing what he said, I felt a sense of acceptance I have never felt before. It's as if a big weight has been lifted off my shoulder. I said to myself: "It's uplifting that our Pontiff doesn't look at members of the LGBT community for what we are but for who we are."

I never had problems growing up. I never heard my parents castigate me for being gay, despite the fact that I'm their only child. I am loved an supported, despite my sexual preference. However, living here in the Philippines as a gay man/woman is bitter sweet. The LGBT community is generally accepted, but we still get the "beating" either verbally (or physically for others) once in a while.

As the Pope said: "If a gay person, is a person of good will who seeks God, who am I to judge?"

To my  fellow Filipinos, my fellow Roman Catholics and Christians, who hate the LGBT community in it's entirety, let me ask you this: "Who are you to judge?"

Watch his interview:


Affordable Makeup Part 1

7/29/2013 08:06:00 AM

People often ask me where I buy my stuff – and they are always surprised to find out I normally purchase from a drugstore and not some fancy shop. I always tell them: “it’s not the brand or the price that matters – it’s how the product is applied.”

A lot of individuals here in the Philippines do not have a clear understanding what “drugstore makeup” is, much like how confused I was when I first heard the term. Think: Watsons or the makeup section at any department store. Gets mo na?

Finding the right merchandise for your skin type and complexion is hard enough, but discovering something amazing yet affordable is by far tougher. It takes time, not to mention hurting your very own pocket from all that trial and error. Here’s a list of reasonably priced items you might like:
Note: some products on this list have approximate prices as they may have changed from the last time I bought mine.

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Revlon Photo Ready Liquid Foundation (less than 1000Php)
Spend a little more money on your base. Be frugal on other items, but never on your base. My skin is darker than an average Filipino, but I still found my exact match with this product line and I love Revlon for that. However, my skin is too oily that I have to be precise in the amount of foundation I apply otherwise it would look like you can fry an egg on my face.

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VOV Cover Foundation (around 450Php)
What I like about it is the fact that I can take any of the 4 shades and mix them together to match my client's complexion. However, because it's cream based, I do not suggest wearing this brand if it's too humid or if the sun is up as it may melt or look cakey especially with oily skin. I use it as a concealer because its consistency also works for that purpose. As I was looking for pictures I saw they already had a liquid line (much to my excitement). I will definitely pick that one up really soon.

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Nichido Foundation Stick (less than 400Php)
I call this my magic stick. Whenever I have a client who's skin tone does not match any of the products I have, I will pull this out from my case. It matches almost all of the lighter-skinned customers I worked with.
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Fanny Serrano Concealer Stick (less than 400Php)
This product never failed me. Its coverage is great, so great that sometimes I am tempted to use it as a foundation.

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Maybelline Clear Smooth Face Powder (less than 250Php)
My go-to face powder. And oh, it's refillable too!

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Nichido Final Powder (less than 200Php)
I use this  product to seal foundation. I love it for its lightness!

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Nichido Powder Blush Singles (88Php)
I am a fan of the cool rum shade. It helps me correct foundation mistakes not just on myself, but on my clients as well.

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Elf Healthy Glow Bronzing Powder (less than 200Php)
These bronzers are so pigmented that you'd have a love-hate relationship with them. Drop it, and you'd wish you haven't.

Part 2 Affordable Eye Makeup - click here to view the post.

Call Center Bloopers

Call Center Comedy Batch 2

7/24/2013 11:58:00 AM

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I spent several years in the BPO industry as a Quality Assurance Officer, listening to calls and grading a representative’s performance. Through constant monitoring and coaching, we ensure that standards and guidelines set by clients are met. The job requires a great deal of patience, and more often than not we go home exhausted. However, this position has its own perks: we get to hear funny slip-ups first hand. If you haven’t read part 1, click here.

P.S. I understand that nobody is perfect, and I am not mocking people for their mistakes as I too have my own. This is purely intended FOR AMUSEMENT ONLY. If you want to have a good laugh, scroll down and read through.

Call 1: Active Listening Fail
Customer: Should I erase the http? Or just the www?
Agent: Gotcha!

Call 2: Animal Sounds 101
Agent: Do you have a cat?
Customer: Yes! I have three.
Agent: Wow! Does your cat meow?

Call 3: Paraphrasing Fail
Agent: Thank you for calling, how can I help you?
Customer: I’m supposed to get my service on the 19th but now I’m being told by someone from the order status group that it’s going to be connected on a much later date! I need internet because school starts on the 16th!
Agent: I’m sorry to hear that. That was the representative told her about regarding the previous... I mean the previous customer agent... I mean the previous representative told or... Told... Yeah... That you will be having the service on 19th right?
Customer: What?

Call 4: Confidence Fail
Agent: What is the model of your modem? Is it XP, Vista, 7, or MAC?
Customer: You mean my computer?
Agent: No. I need to know the operating system of your modem.
Customer: I think you’re not asking the right question.
Agent: Sir, I’m one of the best technical support agents here. I know what I’m doing.
Customer: Really?
Agent: Yes! If you can just give me the operating system of your M-O… I’m sorry, it’s been a long day. I meant your computer’s operating system.
Customer: Told you that’s what you wanted.

Call 5: Distant Future
Customer: Can you send me easy steps I can take before I call you guys?
Agent: Sure! I will send you troubleshooting tips so that this will serve as a future reference in the future.

Call 6: Active is the word
Agent: Thank you for calling, how can I help you?
Customer: I don’t have internet connection and my telephone doesn’t have a dial tone. Is my service still on?
Agent: The service is still ongoing on.

Call 7: Counter Clockwise
Agent: Thank you for calling, how can I help you?
Customer: I don’t have internet connection. But I cannot stay long on the phone to troubleshoot this problem.
Agent: Oh no worries, troubleshooting usually takes around 15 to 10 minutes.
Customer: Huh?

Call 8: Addition
Agent: I just need to research a bit on the issue. Can I put you on hold for two to three to three minutes?
Customer: Does that make it a total of six minutes?

Call 9: Sexual Harassment
Agent: Thanks for waiting. I was able to hold one of our specialists. I will transfer you now.
Customer: Ok. I will tell that person to sue you for sexual harassment.

Call 10: To eat? To sleep? To work?
(Agent feels sleepy and hungry while on the call)
Agent: Thank you for calling, how can I help you?
Customer: I don’t have internet connection.
Agent: I’m zzzorry to hear that. Let’s see what the problem izzz. Can you tell me the modem’s…
Customer: What?
Agent: The modemzzz…
Customer: The modem’s what?
Customer: Hello? The modem’s what?
Agent: Lumpia.
Customer: ...

Read Part 3 HERE.
Read Part 4 HERE.
Read Part 5 HERE.
Read Part 6 HERE.

If you have similar funny stories, feel free to email them to – your contributions will be acknowledged.


Brushes 101 Part 2

7/21/2013 03:55:00 AM

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Here’s a list of brushes I think are key pieces in any given kit. Note: not all brands may carry the items mentioned.

To read part 1 of this blog, click here.

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Stipple Brush
Blends foundation… Great for applying powder and blush… Perfect for contouring… The list is endless! It is a one-stop-brush, the ultimate piece almost all makeup enthusiasts own. Definitely a must have.

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Large Shader Brush
Having a separate brush for blending is always a plus – it doesn’t just mix colors on the eyelid but it also picks up any excess product. Use it to unify shades wherever they meet.

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Precise Eyeliner Brush
Liquid and cream eyeliners often come with an applicator, but they may not be of the best quality. It’s suggested to have this item on your loot, as it may come in handy.

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Concealer Brush
Others prefer applying concealer using their fingers. However, the dabbing technique may not be effective for people who have extreme dark circles. This brush gets the product where it needs to be – especially in the inner corner of the eyes.

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Lip Brush
Do you often find lipstick stains on your teeth? Does your pucker often look like a work of art due to patches and blots? Consider picking up this piece on your next beauty bar visit. It will ensure an equal amount of product is distributed on the lips.

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Brow/Lash Brush 
Glide to untangle clumped eyelashes or shape eyebrows with such.